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Privacy Policy

Magnolia respects the privacy of its customers and is committed to protecting personal information. This 

Privacy Policy outlines how Magnolia collects, uses, and safeguards customer data.

By accessing the Magnolia website or placing an order, you consent to the practices described herein.


Information Collected

Magnolia may collect the following personal information:

  • Full name

  • Contact details (phone number and email address)

  • Billing and delivery address

  • Payment information (processed through secure payment gateways)

Information is collected solely for legitimate business and operational purposes.


Use of Information

Personal information collected by Magnolia may be used for:

  • Order processing and fulfillment

  • Delivery coordination and installation scheduling

  • Customer support and post-sale service

  • Transactional communication

  • Marketing communication, only where explicit consent has been provided

Customers may opt out of marketing communication at any time.


Data Sharing

Magnolia does not sell, trade, or rent customer data.

Personal information may be shared strictly on a need-to-know basis with:

  • Logistics and delivery partners

  • Installation teams

  • Payment processors

  • Service providers engaged for operational purposes

Such sharing is limited to information necessary to complete the transaction or service.


Cookies & Website Analytics

The Magnolia website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse performance and user interaction

  • Enhance browsing experience

Users may disable cookies through browser settings; however, certain website features may be affected.


Data Retention

Magnolia retains customer information only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements


Data Security

Magnolia employs commercially reasonable security measures to protect customer information. Payment transactions are processed through encrypted and secure gateways.

However, no digital platform or transmission system can guarantee absolute security, and Magnolia shall not be liable for breaches beyond its reasonable control.


Age Restriction

The Magnolia website and services are not intended for individuals under 18 years of age. Magnolia does not knowingly collect personal information from minors.


Customer Rights

Customers may request:

  • Access to their personal data

  • Correction of inaccurate information

  • Deletion of data, subject to legal or contractual obligations

Requests may be submitted through Magnolia’s customer support channels.

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